Remote Access
Establish secure, direct connections to troubleshoot devices from anywhere in the world to solve active technical issues.
Be in Full Control of All Your Remote Devices
ºÚÁϺ£½Ç91Èë¿Ú Remote Access provides a combination of Remote Assist and Background Tools to make secure remote sessions and troubleshoot Windows, Mac, and Linux devices from a single console.
Accelerate IT Efficiency
ºÚÁϺ£½Ç91Èë¿Ú Remote Access enables IT to take control of end user devices through live or unattended remote sessions and offers Background Tools with remote command line and file manager capability, so they can achieve efficient time-to-resolution and close helpdesk tickets quickly.
Help Center
| Get Started: Remote AssistBlog Post
| Remote Assist Extends Critical Device Management CapabilitiesVideo Tutorial
|
Simplify Operations and Management
ºÚÁϺ£½Ç91Èë¿Ú enables simple, secure access across Windows, macOS, and Linux devices while removing operational complexities related to remote control, blind over-the-phone navigation, and cumbersome screen sharing tools through a secure, peer-to-peer channel. It also provides Background Tools to more effectively support end-users behind the scenes when it comes to maintenance, troubleshooting, running interactive commands, and file transfers.
Help Center
| Get Started: Background Tools and Remote File ManagerHelp Center
| Remote Assist FAQBlog Post
| What is Remote Assistance?
Drive your TCO
ºÚÁϺ£½Ç91Èë¿Ú combines remote access functionality with its endpoint and mobile device management and patch management capabilities to provide critical device management that delivers more value than comparable solutions.
Blog Post
| Remote Assist Drives IT and End User ProductivitySupport Article
|
Try our Remote Assist Guided Simulation
Explore ºÚÁϺ£½Ç91Èë¿Ú Open Directory Platform Capabilities
Identity Management
Access Management
Device Management